By accessing our website and placing an order for custom promotional products, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
2. Custom Product Orders & Artwork
Artwork Requirements: You are responsible for ensuring that all submitted logos, images, and text are accurate and that you have the legal rights to use them.
Design Approval: We will provide digital proofs for your review. Production will only begin after you approve the proof. Minor color variations may occur due to display and printing differences.
3. Payment Terms
All prices are quoted in USD (or your selected currency).
A deposit is typically required to initiate custom manufacturing, with the remaining balance due prior to shipping.
Payments can be made via major credit cards or secure third-party gateways as indicated at checkout.
4. Shipping & Delivery
We offer global shipping. Delivery times are estimates and may vary depending on the destination and customs processing.
Customers are responsible for any local customs duties, taxes, or import fees applied by the destination country.
5. Returns & Refunds
Custom Products: Due to the personalized nature of our items, we do not accept returns or offer refunds for custom-printed goods unless the products are defective upon arrival.
Defective Items: If an item is damaged or does not match your approved proof, please contact us within 7 days of receipt with photos for a replacement or partial refund.
6. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
7. Changes to Terms
We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on this page.
8. Contact Us
For questions or concerns regarding our terms, please contact our team at: